Socially you
Peering through from a customer point of view
Services
Social Assessment report
Are you capturing the eye of your customers? A dive into research of your big social media channels (i.e. Facebook, Instagram, Twitter) search engines (i.e. Google, YouTube, Pinterest) and reviews (i.e. Yelp, BBB). What message do you convey? Are you staying on brand ? Do your platforms leave your audience wanting more? Suggestions for improvements based on discovery.
website Evaluation
A review of your website from the customer prospective. Audited for copy, ease of use, link function, color and branding.
Ideal for Everyone with a Website: bloggers, artisans, wedding planners, hairstylists, consultants, fitness centers, auto repair facilities, & other small to medium companies
virtual store evaluation
Discover your business through the eyes of your clientele. A virtual walk through of your physical business to check for overall presentation. Accompanying report will contain an audit with suggestions for improvement in appearance, display and signage. Virtual Store Evaluation is great for new shop owners looking for an experienced eye or seasoned owners looking for increasing sales.
Requires time and equipment (cell phone with camera) on your part. Video can be sent ahead at your convenience.
Retail store evaluation
A physical walk through of your brick and mortar location gathering opportune information about your true customer experience. You’ll receive a full detailed report including suggestions for improvements in appearance, customer service and functionality. After this report you’ll be able to focus on key areas that need improvement increasing the value of your customer experience. Perfect for new retailers just starting or store owners wanting to stay at the top of their game. This service limited to certain areas.